Most frequent questions


  • Can I change the HiTAC® filter myself? Maintenance

    The HiTAC® filter inside the boiling water tank improves the taste of the water. This carbon water filter removes contaminants and impurities from your water. The carbon absorbs chlorine, certain pesticides and organic pollutants, improves taste and eliminates odours and discolouration.

    You can order the filter via our webshop.

    Please note that the internal HiTAC® filter is not a limescale filter. For more information on how to manage limescale, please refer to the corresponding question in our FAQs: What maintenance does a Quooker system require?