Most frequent questions

  • Where can I order a Water Filter Cartridge? Maintenance

    You can order a replacement Water Filter Cartridge in our webshop. It's quick and easy and saves you queuing on the telephone. 

  • Where can I order a Scale Control cartridge? Maintenance

    You can order your Scale Control cartridge on our webshop.

  • Where can I order parts? Maintenance

    You can order parts directly via our webshop. When you contact us, please provide the serial number of your Quooker located on the side of the tank near the top.

    You can order replacement Cold Water Filter & Scale Control Cartridges here