Most frequent questions

  • In advance of purchasing a Quooker system, what are the installation requirements? Installation

    Installation criteria:

      • Connection is to existing services that must be live and working and we must be provided with clear details of where we can isolate either the water and or the power if required when we attend.
      • Services required - 13 amp power socket (2 x 13 amp if a CUBE is specified) waste, hot and cold water supply. These services must be within 500mm of intended install location below worktop height and fully accessible.
      • The minimum hot and cold water pressure required is 2 bar. COMBI tanks only require a cold water supply.

      If the criteria above have not been met on the arrival of the engineer, a return visit may be required which will be charged to the ordering party.

    Please note the following:

    If a risk assessment or method statement (RAMS) is required for us to work on site, please let us know immediately so we can arrange this before the engineer arrives. 

    • The Quooker PRO3 tank requires 547 mm of height space and is 153 mm in diameter.
    • The Quooker PRO7 tank requires 550 mm of height space and is 200 mm in diameter.
    • The Quooker COMBI tank requires 570 mm of height space and is 200 mm in diameter.
    • The CUBE system requires a 500 mm in height, 223 mm in width, 340 mm in depth. 70 mm extra space either on front or side is needed for the CO2 cylinders.
    • If you have specified a Flex tap please note we require at least 500 mm deep x 200 mm wide space below the tap position under the worktop in the cupboard. This is required to allow the weight that operates the Flex hose to move freely up and down. If it becomes restricted it will not operate as intended.