Most frequent questions


  • Does the Quooker splash? General

    One of the Quooker tap’s unique features is the high pressure stream water. The water is delivered in a fine aerated spray rather than a solid jet, ensuring that you are able to move your hands to safety in time. This minimises burn risks.

  • I have a Flex, but getting no boiling water. Troubleshooting

    The Quooker Flex is fitted with a safety cutoff switch, that stops boiling water from being dispensed when the flexible hose is pulled out.

    To dispense boiling water, please ensure that the flexible hose is fully retraced into the tap spout.

  • The sparkling and filtered water comes out of the same hose as the boiling water. Is that safe? CUBE

    After boiling water has been dispensed, the hose is boiled dry. This means that there is no boiling water left in the hose, so it is possible to dispense filtered chilled or sparkling water immediately after dispensing boiling water.