My Quooker tap is not producing any boiling water.
Check the lights on the tap and tank. If the light on the tap is flashing, please refer to the corresponding question in our FAQ's.
If the lights are off, please press the Q-shaped button on top of the tank to switch the Quooker back on. If the lights still do not come on, please unplug the Quooker and check the socket by plugging in another appliance. If the socket is working, please change the fuse in the plug, then plug it back in again and try pressing the Q-shaped button on top of the tank again.
If this does not resolve the issue, please contact our service department via firstname.lastname@example.org or on 0207 9233355.
0345 8 333 555
Monday – Friday: 08:30 – 17:00