Book a virtual appointment to unlock exclusive offers

How do I maintain a Quooker system?

A Quooker system does not require preventive maintenance. However, if you live in an area with hard water, the Quooker system will require some attention during its lifetime.

Descaling the tap aerator

When you notice that the flow of boiling water slows down, remove the nozzle and soak the aerator in cleaning vinegar for about one hour. Then rinse off the limescale and screw the nozzle with the aerator inside, back onto the tap. This should increase the water flow.

Servicing

If the Quooker system still doesn’t provide an optimal flow of boiling water, limescale may have built up in the tank. This means that your tank may need to be cleaned. If this is the case, please contact our service team by completing the service contact form. Our team will then get back to you and will help you find the right solution for your situation.

Cleaning the tap

We would like to ensure your tap is always kept in the best condition. As every finish requires its own special treatment, we have outlined advice for all the different finishes.

We strongly advise against the use of other cleaning agents (e.g. anti-scale agents, abrasives and vinegar) and scouring pads. These can affect the coating of parts and the grease in the tap, which ensures that all parts move smoothly.

Order parts

With the serial number of your reservoir (found on the side) our service staff can help you order the right set.

You can also easily order a service set yourself online via our webshop. Based on the serial number of your reservoir, we will select the correct service set.