I forgot to register my return when ordering. What now? Webshop

To be sure, first check if no return label has been generated in your account under Account overview> My Orders. Empty cylinders can be returned free of charge with the freepost number below via a DPD Parcel Point. Keep the proof of shipment safe until you have received confirmation from us by email.

Is it not possible  to download a return label from your online account? Send an email to orders@quooker.co.uk with your name, address details and the order number of your most recent order.