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Book a general maintenance appointment

Please only use our online booking system for routine service appointments. If you have problems with your Quooker, please use our Contact Form to get in touch and arrange an earlier appointment.

Book your routine service appointment today and keep your Quooker tap in great shape for years to come. If you live in a hard water area, it's important to keep your Quooker tap in top working condition by scheduling regular service appointments. Hard water can cause limescale build-up and lead to reduced performance. Our engineers will ensure that your tap is functioning at its best.

A routine service appointment costs €230 inc. VAT. This cost includes a €145 call out charge, and a €85 service charge. 

We will confirm the time of the engineer's visit within 3 days of your booking.

The service charge includes:
- Boiling water tank dismantled, inspected and limescale or debris removed by hand.
- Internal tank gasket replaced.
- All fibre washers replaced.
- Software checked on the tank/CUBE and updated to the latest version.
- Flex hose replaced on tap (Flex tap only)
- Tap cleaned.

Parts:
- Internal HITAC filter replaced (usually €30 inc. VAT)
- Tap aerator replaced (usually €12 inc. VAT)
- Inlet valve inspected and replaced if necessary (usually €35 inc. VAT)

The appointment time chosen indicates what day the engineer will arrive; the confirmed time of arrival will be confirmed within 3 days of your appointment using the email given.

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Is your desired time slot no longer available in the calendar? Let us know so we can contact you as soon as a time slot becomes available.

Testimonial

From the second I booked a zoom appointment to the second the fitter left my home I have nothing but praise for this company and the staff! The zoom meeting was informative and the salesman was very friendly and didn’t pressure me at all. He kept in touch via phone calls and emails keeping me updated with my purchase. The fitter was friendly and talked me through the installation process to make sure I was happy to go ahead. He was extremely clean and today and talked me through the tap once installed. I cannot recommend this company highly enough. My wife and I are more than pleased with our purchase and would highly recommend anyone to get Quooker installed!! You’ll never look back

Testimonial

I never thought I'd say that my life has been changed with a tap. From the virtual online consultation to the quick delivery of the tap and the absolutely exceptional installation by my new favourite Quooker Tradesman Jason - this has been the best experience. Due to two previous plumbers unable to help me fix my old kitchen tap (due to it's awkward position), I was convinced the Quooker wouldn't fit. But Jason turned up exactly on time, was polite, professional and ever so knowledgeable. He fitted the tap neatly and quickly - I was incredibly impressed and I will remain forever grateful now that I have a sleek new tap and I no longer have to have a kettle on my worktops! Thank you Jason, thank you Quooker.