Quooker Service

Quick answer to your question?

Problem with your Quooker? We’re sorry to hear that. Not good news, but not as bad as you might think, because you can solve most problems yourself in just a few minutes.

Frequently asked questions

Register & Warranty

Instruction videos

Downloads

Returns

Contact

Frequently asked questions

In advance of purchasing a Quooker, what are the installation requirements?

Quookers can be fitted into new kitchens and also retrofitted into existing ones. To install a Quooker, all that is required is space for the tank ….

Where can I order parts?

You can order parts directly from our service department or via our webshop. When you contact us, please provide the serial number of your Quooker located on the side of the tank near the top.

Can I install my Quooker myself?

The Quooker is supplied with installation materials and a clear installation guide. Follow this carefully for instructions on how to correctly install your Quooker.

General
Installation
Maintenance
Energy label
Troubleshooting
Usage
CUBE
Webshop

Warranty

The Quooker comes with a standard two-year warranty. Register your Quooker to benefit from this warranty, but also to let us help you more efficiently.


Contactform

Have you not been able to find the solution yet? Then contact us. Fill in our contact form and we will process your question as soon as possible. We will do everything we can to help you!

Returns

How to return empty CO2 cylinders

The used, empty CO2 cylinders must be returned per set of 4 items. You can find your personal return label in your Webshop account under the order overview.

How to return another product

Are you not satisfied with your service item or accessory? Or have you received a wrong product? Our products can be returned easily and free of charge in 4 steps.

Did not find the answer yet?

Send us an email: enquiries@quooker.ie

Contact: contactform

Quick answer: Self Service

Call our Service Department

Our service department is available from 09:00-17:00.

+353 719314087


Visit us

Visit Us

Visiting address

Shannon Quays

Apartment 54

Leitrim

N41 W527

Bezoekadres

Staalstraat

1 2984 AJ Ridderkerk

Did not find the solution yet?

Please use our Self Service tool to troubleshoot issues.

Have you seen our Frequently Asked Questions yet?